Case Study: OUCU Financial boosts automation and reduces overtime with SMA Technologies' OpCon

Boosts productivity and disaster recovery measures with OpCon

OUCU Financial, a credit union based in Ohio, was struggling with inefficient manual core processes that caused staff overtime and high potential for human error. Their previous automation solution was limited, lacking the functionality to automate key tasks and provide useful error diagnostics. Seeking to enhance operational efficiency and disaster recovery preparedness, they turned to SMA Technologies for a more robust solution.

SMA Technologies implemented its cloud-hosted OpCon workload automation solution. This allowed OUCU to automate numerous time-consuming tasks, drastically reducing staff overtime and eliminating manual processing errors. The implementation has set them up to save hundreds of staff hours per year, preserved business continuity, and provided their IT team with reliable diagnostics and more time to support other staff.

OUCU Financial

Curtis Lewis

IT Project Manager