Case Study: WCCU Credit Union achieves streamlined automation and stronger security with OpCon from SMA Technologies

Automate and streamline processes within and beyond the core with OpCon

WCCU Credit Union, a financial institution serving rural and diverse communities in Wisconsin, sought to modernize its operations by converting to the Symitar core system. Their challenge involved eliminating cumbersome manual processes, reducing human error, improving data security, and streamlining complex file transfers between multiple systems, including their FICS mortgage platform.

To address this, WCCU implemented the OpCon workload automation solution from SMA Technologies. The results were significant, including the automation of processes across nine different systems, a drastic reduction in manual errors, and the reclamation of over 600 staff hours annually. SMA Technologies' solution also enhanced security and provided peace of mind with real-time monitoring and alerts.

WCCU Credit Union

Sheri Strangstalien

Application Development Manager