Case Study: ShiftNote streamlines shift communication with Slooce Technology

ShiftNote - Customer Case Study

ShiftForce, based in Kansas City, Missouri, needed a faster way to manage shift-to-shift communication for its employee scheduling platform. Calling employees individually and relying on email made it difficult to quickly announce shift changes, find coverage, and keep teams organized and on task. To solve this, ShiftForce used Slooce Technology’s 2-way text messaging platform and flexible API.

With Slooce Technology, ShiftForce enabled text-based shift announcements, schedule change notifications, shift release workflows, and automated reminders for start times, supported by detailed web-based reporting. Slooce also helped the company expand messaging into Canada with a certified toll-free long code. The result was faster real-time communication, fewer delays and voicemails, and a preferred channel for users, with texting favored by an overwhelming 88% of recipients.

ShiftForce

Matt Thompson

Chief Executive Officer