Case Study: Karhu Helsinki keeps clients and teams aligned with Slite

Bringing team and clients on the same page at Karhu Helsinki

Karhu Helsinki, a digital agency, faced significant challenges with information management as their client base and project complexity grew. Critical project details were scattered across emails, PowerPoint, and various note-taking apps, leading to internal misalignment and confusion for both their teams and clients. This fragmented approach risked undermining the long-term client relationships that are core to their business.

The agency implemented Slite as a centralized knowledge base, which was organically adopted across all teams for both internal and client-facing documentation. This solution from Slite streamlined client onboarding, made project handovers more fluid, and significantly reduced internal emails. As a result, Karhu Helsinki achieved more informed decision-making and fostered a more collaborative environment with their clients, who now have direct access to all relevant project updates and documents.

Karhu Helsinki

Inari Lepistö

Team Lead of Customer Care