Case Study: Certus Pest Control achieves 5X ROI and 2,000 new customers with Slingshot Technology

New Kids on the Pest Industry Block Evolve to the Top

Certus Pest Control, a fast-growing pest management company founded in 2019, was expanding rapidly across multiple districts while facing staffing gaps, seasonal demand spikes, and pandemic-related disruptions. To avoid missed calls and lost opportunities, Certus turned to Slingshot Technology for 24/7 customer support services.

Slingshot Technology provided around-the-clock support across phone, text, webchat, and web lead response, ensuring Certus stayed covered after hours, on weekends, and during overflow periods. The results were strong: more than 10.5K total interactions in 2020, about 2,000 new potential customers sold, and a 511% ROI across Certus brands, helping the company continue growing even during uncertain times.

Certus Pest Control

Mike Givlin

Chief Executive Officer and Co-Founder