Case Study: Green Pest Services boosts responsiveness and employee flexibility with Slingshot Technology

Green Pest Services - Customer Case Study

Green Pest Services, a pest control company serving Virginia, partnered with Slingshot Technology to solve a common industry challenge: missing calls and leads outside normal business hours. As the business grew and demand fluctuated seasonally, owner Jared Borg needed a more flexible way to handle customer service, sales calls, and scheduling without overloading his in-house team.

Slingshot Technology provided 24/7 virtual U.S.-based customer service reps and sales support, helping Green Pest Services answer calls faster, scale staffing up and down with seasonal demand, and reduce onboarding pressure. The result was better customer responsiveness, improved employee work-life balance, and less stress for the owner-operator, with Borg calling the partnership “the biggest no-brainer in the world.”

Green Pest Services

Jared Borg

Owner and Partner