Case Study: Pioneer Veterinary Products achieves 98% A‑item service levels and 80%+ ordering efficiency with Slimstock (Slim4)

Pioneer Veterinary Products - Customer Case study

Pioneer Veterinary Products, a UK specialist supplying veterinary practices and hospitals, was struggling as demand and assortment grew beyond the capabilities of its existing planning tools. While upgrading its ERP to Microsoft Dynamics 365 Business Central, Pioneer needed a flexible supply chain optimisation platform to keep operations under tight control during the transition, so they selected Slimstock and its Slim4 solution.

Slimstock implemented Slim4 and integrated it with both the existing and new ERP, with consultants tailoring the system and providing local support throughout the rollout. As a result, Pioneer achieved a 98% service level on A-items, reduced ordering process man-hours by over 80%, and saw significant reductions in backorders and excess stock—delivering better forecasts, faster decisions and smoother operations.

Pioneer Veterinary Products

Dave Groombridge

Operations Manager