Case Study: PHOENIX Group Serbia achieves a 20% service level improvement with Slimstock

PHOENIX Group Serbia achieves 20% service level improvement through Streamlined Supply Chain Processes

PHOENIX Group Serbia, part of the PHOENIX group pharmaceutical network, needed to improve supply chain performance amid raw material and finished goods shortages while shifting its planning team toward a more strategic, customer-focused approach. To address this, the company partnered with Slimstock and adopted the Slim4 supply chain planning platform.

Slimstock implemented Slim4 to support faster, data-driven planning and better shortage detection, integrating the solution with PHOENIX Group’s broader operations. Within six months, Slimstock helped PHOENIX Group Serbia achieve a 5% service level increase in wholesale and a 20% improvement in the BENU retail channel, strengthening responsiveness and reducing the impact of stock shortages.

PHOENIX group

Nada Milenkovic

Supply Chain Manager