Case Study: FRD Europe achieves a 96% service level with Slimstock

FRD Europe boosted service levels to 96% after mayor supply chain initiative

FRD Europe, the European distribution arm of Furukawa Rock Drill, needed better control over more than 70,000 spare parts items. Its existing ERP stock module was too static for irregular spare-parts demand, new product versions, and lifecycle changes, leading to excess stock and a service level of just 80%.

FRD Europe implemented Slimstock’s supply chain planning solution to improve demand forecasting, manage stock more dynamically, and phase items in and out based on real demand. With Slimstock, FRD Europe lifted its service level to 96% in less than a year, reduced time spent on manual checks by focusing only on exceptions, and gained much better insight into lifecycles and surplus inventory.