Case Study: Restaurantware doubles conversions and boosts AOV with SLI Systems

How Restaurantware Doubled Conversions with Better Search

Restaurantware is a leading maker of eco-friendly, fashionable tableware used by hotels, restaurants and other businesses. The company struggled with a deeply flawed site search that returned irrelevant and incomplete results, making it hard for customers — and staff — to find products and increasing customer service workload.

Working with SLI, Restaurantware added Learning Search, rich auto complete and Site Champion, including a smart search box with autocomplete. The improved search doubled conversions and drove higher average order values and more site traffic, a change the CEO says has helped the company sell a wider variety of products.

Restaurantware

Jamil Bouchareb

Chief Executive Officer