Case Study: Wayfair slashes costly order returns with Slate Studio

Wayfair slashes costly order returns with Slate Studio in a 2.5-year engagement

Wayfair, one of the world's largest home retailers, faced challenges with costly order returns due to difficulties in accurately presenting its vast catalog of millions of products. To address this, they partnered with the AI software consultancy Slate Studio to retool internal digital workflows, including the product recommendation engine and the 3D asset pipeline for product imagery.

Slate Studio developed custom solutions including an Assortment Management Tool and an Asset Creation Pipeline. These tools helped intelligently match products to personalize shopping and create virtual imagery at scale, dramatically improving time to market for new products. The vendor deployed 14 resources over a 2.5-year engagement to help slash costly returns for the $12B+ revenue company.

Wayfair