Case Study: US Foods improves customer satisfaction and enterprise reporting with Slalom

Visualizing ways to increase Customer satisfaction

US Foods, a major food distributor to restaurants and institutions, needed a centralized reporting platform to gain a consistent view of its performance and improve customer service. They engaged Slalom to address this challenge and develop a strategy for their data warehousing and business intelligence initiatives.

Slalom implemented a multi-year roadmap, delivering data warehouse and Oracle reporting solutions that provided US Foods with a full view of its business. This shifted decision-making to analytical data, improved operations reporting for safety, and initiated the company's transition to a centralized management structure.

US Foods

Kim McQueen

Senior Director - Data Warehousing & BI