Case Study: HomeStreet Bank streamlines commission reporting with Slalom

Reducing paperwork and increasing time with Customers

Homestreet Bank, a regional bank with over 90 locations, faced a significant challenge with its cumbersome commission reporting process. Its executives were manually handling over 200 customized report templates, which was time-consuming and delayed audits. To streamline this, the bank partnered with Slalom to create a standardized system.

Slalom introduced an Agile development process and built a tailor-made commission reporting system, which was completed in under six months. The new solution automated calculations and centralized data, leading to improved plan visibility and meeting all audit standards. This allowed HomeStreet Bank's employees to dramatically reduce paperwork and spend more time serving their customers. Slalom’s work was praised by the bank’s VP for being a true partnership that delivered a highly utilized end product.

Homestreet Bank

Troy Harper

VP, Program Management Office