Case Study: Emergency Medical Company streamlines training and cuts costs with Slalom

Making training more effective and less costly

Slalom collaborated with an emergency medical company that needed to streamline the rollout of a new time-clock and scheduling system. The challenge was to improve disjointed learning and change management processes across the company's five divisions without wasting valuable time for its emergency responders.

Slalom's Organizational Effectiveness team implemented a lean learning program. The solution involved stakeholder interviews, content deconstruction, and the deployment of over 30 on-demand video tutorials. This approach empowered the company's paramedics and EMTs with training available at the point of need. The results were significant, with projected savings of up to 70% on development costs and 95% on consumption costs, while also providing better feedback mechanisms.