Case Study: Lynden modernizes shipping quotes with Slalom

Lynden - Customer Case Study

Lynden Incorporated, a leading freight and shipping logistics company, wanted to modernize its customer service and improve the efficiency of its quote process. To address this challenge, the company partnered with Slalom to build a new digital, self-service tool that would provide customers with quick and accurate shipping quotes online.

Slalom developed the front-end web assets for a responsive online quote tool, simplifying the design and streamlining the user interface. The solution provided new analytics insights for Lynden and significantly streamlined internal business processes. The project served as an important proof of concept for the company, setting the foundation for a new era of customer-facing technology and saving enough time and money to add additional features ahead of schedule.

Lynden

Keith McDaniel

UX designer