Case Study: Lattice Semiconductor reduces CRM complexity by 70% with Slalom

Lattice Semiconductor - Customer Case Study

Lattice Semiconductor wanted to simplify and enhance its existing Salesforce.com CRM platform to reduce inefficiencies and improve performance before expanding it. The company partnered with Slalom to address the unnecessary complexity of its system.

Slalom implemented a phased approach to streamline the CRM, focusing on strengthening its foundation and validating processes. This collaboration simplified the system's configuration by 70%, reducing maintenance costs. The solution provided Lattice with a solid framework for future growth, better data-driven decision-making, and increased productivity for its 450+ users, allowing them to focus more on customer relationships.

Lattice Semiconductor

Steve Stark

Director of Business Operations