Case Study: a global insurance firm launches a new insurance business model with Slalom

Global Insurance Firm - Customer Case Study

A global insurance firm partnered with Slalom to launch a revolutionary new business model and define a new five-year operating model for its direct distribution business. The client needed strategic guidance to move from a defined vision to actionable steps that would allow it to enter a previously untapped market with a new product line.

Slalom implemented a dual-faceted solution. Consultants facilitated workshops to define the strategy, performed gap analyses, and created a transformation roadmap of 24 prioritized initiatives. Simultaneously, Slalom employed a product-launch methodology to design, manage, and launch a new program to sell insurance in big-box retailers. As a result, the client successfully launched its new business in 200 pilot stores on time and without major issues, setting the stage for a national scale-up of the new model.