Slalom
169 Case Studies
A Slalom Case Study
Advocate Health Care faced a challenge with lower-than-expected computerized provider order entry (CPOE) rates, which impacted patient safety, compliance, and revenue. They partnered with Slalom to better understand the root causes behind these rates and to develop a strategy for improvement.
Slalom implemented a solution by integrating complex data into a SQL Server and developing interactive, user-friendly dashboards using Tableau software. This provided hospital staff with self-service analytics to identify and correct problematic processes. The results included increased patient satisfaction and CPOE percentages, while decreasing audit liability and refused orders, all contributing to better patient care.