Case Study: Carhartt drives empathetic large-scale transformation with Slalom

Carhartt The human side of large-scale transformation

Carhartt, an iconic workwear company, faced the massive challenge of managing the people side of a large-scale digital and business transformation, known as Project Catalyst. This initiative included migrating to SAP S/4HANA and moving to the cloud, which would directly and indirectly impact thousands of employees. To prepare its workforce and ensure user adoption, Carhartt engaged Slalom to provide a strategic change management approach and develop the right training tools.

Slalom partnered with Carhartt to map processes and analyze over 250 business changes stemming from the SAP migration. They co-developed a comprehensive 11-month training roadmap with outlines for 71 courses and provided key tools like RACI training and a leading with empathy workshop. The results equipped Carhartt with a clear path forward, including detailed change plans and tracking tools, successfully preparing their teams for the transformation and positioning the project significantly ahead of schedule.

Carhartt

Jenny Hall

Director of Project Catalyst