Case Study: Cocoon scales knowledge sharing with Slab

Knowledge Sharing is Critical for Scaling Startups

Cocoon, a leave management platform, needed a better way to capture and share knowledge as it scaled. Its writing-heavy culture often relied on Slack threads and Google Docs, which made important information hard to find, while the complexity of laws, regulations, and insurance programs in its industry made onboarding and internal learning especially challenging. Cocoon turned to Slab to create a simple, searchable home for documentation.

With Slab, Cocoon centralized product briefs, operational processes, employee benefits, and “working with me” docs in one accessible place. The team used templates, integrations, and structured pages to reduce repeated questions, speed up onboarding, and make knowledge easier to self-serve. Slab helped Cocoon scale its documentation culture, improve employee autonomy, and enable faster, more informed decisions across the company.

Cocoon

Kristen Fang

Product Manager