Case Study: Loop & Tie achieves faster, more consistent documentation with Slab

How Well-Documented Processes Power Well-Oiled Logistics

Loop & Tie, an e-commerce company that helps customers and employees choose sustainable gifts, needed a better way to document and access critical operational processes. Before using Slab, the team relied on Slack, Google Drive, and Dropbox, which made it hard to find the right information and led to repetitive questions and time-consuming back-and-forth as the company grew.

With Slab as a central documentation hub, Loop & Tie made processes, HR policies, and cross-functional project information easy to find and share across the company. Slab helped reduce repeat questions, improve transparency and consistency, simplify onboarding, and give teams a single source of truth they could trust—allowing employees to jump into work quickly, even across time zones or when teammates were out of office.

Loop & Tie

Kelly Salmon

Director of Supply Chain