Case Study: Intruder scales with better knowledge sharing and alignment using Slab

How Knowledge Sharing and Alignment Helps Intruder Scale

Intruder, a cybersecurity company that helps organizations reduce cyber attack exposure, needed a better way to capture and share knowledge as it scaled. With important decisions, documents, and plans scattered across Slack, Office 365, and people’s heads, repeat questions were slowing the team down and making it hard for new hires and existing employees to find information.

Intruder chose Slab for its ease of use and intuitive search, using it as a central knowledge base for onboarding, team documentation, meeting notes, strategy, and company vision. With Slab, repeat questions in Slack dropped from 2–3 per day to fewer than one per week, while the team gained better transparency, discoverability, and alignment.

Intruder

Chris Wallis

Founder & Chief Executive Officer