Case Study: The Mansfield Hotel achieves an easy-to-use, cost-effective Property Management System with Skyware Hospitality Solutions

Historic Hotel Gains a New Property Management System

The Mansfield Hotel, a 126‑room historic property on Club Row in New York City, was struggling with functionality and rising fees from using two separate property management systems. To preserve its high standard of guest service while controlling costs, The Mansfield Hotel selected Skyware Hospitality Solutions for a new Property Management System (PMS).

Skyware Hospitality Solutions delivered a cloud‑based, full‑function PMS with an interface to the SiteMinder channel manager and a flexible Point‑of‑Sale module for the hotel’s restaurant. The vendor’s solution replaced the two legacy systems, streamlined operations, cut ongoing software costs, and enabled a very quick conversion; staff adapted rapidly thanks to the system’s ease of use and flexible menus, leaving The Mansfield Hotel better prepared for the future.

The Mansfield Hotel

Kurt Sookdar

General Manager