Case Study: Jays Inn & Suites achieves modernized operations and increased profitability with SkyTouch Technology

SkyTouch Technology modernizes Manitoba hotel, aligning technology with branded sister hotel, to help increase both properties’ profitability

Jays Inn & Suites, a 40-room independent hotel in Manitoba, was hampered by a 1990s-era, premise-based property management system that forced manual processes, prevented remote management, and limited rate flexibility. General Manager Dylan Clarke moved the property to SkyTouch Technology’s cloud solution, SkyTouch Hotel OS, to modernize operations and align technology with his branded Comfort Inn property.

SkyTouch Technology implemented the SkyTouch Hotel OS to provide anywhere access, automated multi-channel rate management, smart housekeeping reporting and high reliability (99.94% uptime). The new system eliminated double bookings, sped up rate changes, enabled cross-selling with the sister hotel, raised occupancy during quieter periods, maximized revenue opportunities and streamlined front-desk and housekeeping workflows.

Jays Inn & Suites

Dylan Clarke

General Manager