Case Study: Mountain View Lodge & Resort streamlines hotel operations with SkyTouch Technology

Mountain View Lodge & Resort streamlines multi-property reservations in 1 PMS with SkyTouch Technology

Mountain View Lodge & Resort, a family-owned hotel on Lake Chelan, faced a challenge with their previous property management system (PMS) provider, which closed its platform and introduced a much more expensive one. Seeking an honest partner and a robust system to handle their integration needs, the resort turned to SkyTouch Technology for its hotel operations platform in 2013.

SkyTouch provided a user-friendly and logical PMS that included crucial features like a visual tape chart for managing reservations and seamless tools for handling group bookings. The solution resulted in highly efficient staff training and streamlined operations. As a result, Mountain View Lodge & Resort gained a reliable technology partner they could count on, with SkyTouch's support and continuous platform improvements future-proofing their business and enabling plans to manage a new, second property from the same system.

Mountain View Lodge & Resort