Case Study: Grandstay Hotels achieves scalable growth and streamlined operations with SkyTouch Technology

Grandstay Hotels - Customer Case Study

Grandstay Hotels, a growing family of select-service and extended-stay properties committed to “Every Guest – Every Time,” needed a Property Management System (PMS) that could support rapid growth, flexible franchise operations, and technology-driven marketing. After evaluating options, Grandstay selected SkyTouch Technology’s 100% cloud-based PMS along with SkyTouch University and the SkyTouch Customer Community to provide anywhere-access, intuitive workflows, and structured training.

SkyTouch Technology implemented its cloud PMS, onsite training, self-paced eLearning, and integrations (including Sabre) to streamline operations, reporting, rate updates, task management, and reservation delivery. The solution has helped Grandstay scale to 35 open properties, boost reservations through Sabre integration, speed staff onboarding with SkyTouch University, and provide franchisees ongoing support and collaboration via the SkyTouch Community.

Grandstay Hotels

Jon Kennedy

President