Case Study: Bob Mills Furniture achieves faster, more controlled reconciliations with SkyStem ART

Overcoming Initial Challenges to Successfully Adopt ART

Bob Mills Furniture, founded in 1971 in Oklahoma City and now operating eight retail locations across Texas, was struggling to keep up with growing reconciliation demands as the business expanded. Their lean accounting team faced missed deadlines, limited visibility, manual tracking, and an uncoordinated month-end close process, prompting them to seek an automated solution. They chose SkyStem’s ART to improve balance sheet reconciliation and strengthen financial reporting controls.

SkyStem implemented ART in one month with minimal cost and less than 20 hours of effort, training all users and supporting adoption through ongoing customer service and online resources. The solution centralized reconciliations, automated repetitive tasks, and attached supporting documents, helping Bob Mills Furniture reduce monthly reconciliation volume by 40% to 50% and complete its first reconciliation cycle within two months. With SkyStem’s support, the team saved time, improved control, and could redeploy resources to other month-end priorities.

Bob Mills Furniture

Tanesha Bundy

Staff Accountant