Case Study: Lake Health achieves stronger reconciliation quality and lower risk with SkyStem ART

Lake Health implements SkyStem ART in 1 month to improve reconciliation quality

Lake Health, a private not-for-profit community health system in Northeast Ohio, faced challenges with the timeliness, quality, and oversight of its financial account reconciliation process. The accounting team struggled with inconsistent templates and lacked visibility, prompting a search for an automated solution. They evaluated several vendors, including Fiserv and Oracle, before selecting the ART reconciliation platform from vendor SkyStem.

SkyStem implemented its ART solution, a web-based reconciliation and task management platform, which provided the needed visibility and standardization. The results included a lower-risk process, real-time reporting, and faster audit document retrieval. The implementation was completed in one month with minimal disruption, and the accounting team gained significant efficiency, allowing them to focus on more qualitative work rather than administrative tasks.

Lake Health