Case Study: Lake Health achieves stronger reconciliation quality and lower risk with SkyStem ART

Director of Accounting

Lake Health, a not-for-profit community health system, faced challenges with the timeliness and quality of its account reconciliation process. Their manual, spreadsheet-based system lacked visibility and standardization, occasionally missing accounts entirely and creating risk. The accounting team sought an automated solution to provide transparency and improve efficiency, leading them to evaluate several vendors including SkyStem.

Lake Health implemented SkyStem's ART solution, which provided a centralized, web-based platform for reconciliations and task management. The implementation was completed within one month with minimal disruption. The results included significantly improved visibility, higher quality reconciliations, and faster audit processes. SkyStem's tool enabled the team to clear outstanding items quicker, enforce standardization, and reduce risk, ultimately receiving positive feedback from both internal staff and external auditors.

Lake Health

Lisa Mothersbaugh

Director of Accounting