Case Study: Virgin Media O2 improves performance and reliability with SkySQL

Why Virgin Media O2 chose SkySQL to help it serve millions of O2 Wifi customers

Virgin Media O2, a major UK telecommunications provider, faced significant challenges with its on-premises database supporting its public O2 WiFi service. These challenges included the high cost and risk of in-house maintenance, limited after-hours support, scalability constraints, and dropping performance. To resolve these issues, they chose to migrate to SkySQL's managed cloud database service.

By implementing SkySQL's database-as-a-service, which included the SkyDBA support package, Virgin Media O2 achieved enhanced performance, with latency dropping from 7ms to 1ms. The solution provided immediate cost savings, massively reducing both OpEx and CapEx. SkySQL delivered a reliable, scalable platform with 24/7 expert support, resulting in improved customer experience and the ability to make faster, data-informed business decisions.

Virgin Media O2

Paul Greaves

Head of Automation and Orchestration, Infrastructure Cloud Engineering and Delivery