Case Study: MadKudu achieves 10x faster security questionnaire responses with Skypher

How MadKudu Completes Security Questionnaires 10x Faster with Skypher

MadKudu, a B2B SaaS company helping marketing leaders understand pipeline and revenue metrics, was spending too much time answering thousands of security questionnaires each quarter. The process took about two weeks per questionnaire and required heavy involvement from the CTO and security/engineering team, so MadKudu needed a faster way to centralize security information and let Sales and Solutions Engineers help with responses using Skypher.

Skypher implemented an automated security questionnaire solution with a centralized knowledge base, NLP-powered answer suggestions, and content management tools so MadKudu’s Sales and SE teams could draft accurate responses without escalating everything to technical leaders. The results were significant: response times dropped from two weeks to one day, security questionnaire handling became 10x faster, 90% of questions were answered accurately by Sales and SE teams, and onboarding new hires became much easier.

MadKudu

Hayden Anderson

Enterprise Account Executive