Case Study: Triangle Lubricants boosts sales and delivery efficiency with Skynamo

Triangle Lubricants - Customer Case Study

Triangle Lubricants, a Cape Town-based Shell customer service and distribution company established in 1997, needed a better way to support customer retention, improve order accuracy, and guarantee delivery times. Before using Skynamo, reps relied on paper order forms and manual data entry, which caused delays, errors, limited customer face-time, and made it impossible to confidently promise 24–48 hour deliveries.

With the Skynamo mobile sales app, Triangle Lubricants moved order taking into the field, gained real-time visibility into rep activity, and improved coaching and follow-up. Skynamo helped the company achieve a 97% on-time delivery success rate, a 17% increase in sales volume, more than double monthly customer visits, and 2 hours less daily admin per manager, while also improving rep retention and customer trust.

Triangle Lubricants

Christoff Sonnekus

Sales Manager