Case Study: SafeTop improves sales visibility and communication with Skynamo

SafeTop - Customer Case Study

SafeTop, one of the largest importers and distributors of fasteners and hardware products, needed a better way to manage sales operations across multiple countries. Before using **Skynamo** and its field sales app, the company struggled with poor communication between managers and reps, manual and error-prone reporting, and fragmented systems that led to confusion, incomplete data, and time-consuming admin.

By implementing **Skynamo**, SafeTop gave 27 sales managers, field reps, and merchandisers a single mobile system integrated with Syspro ERP for real-time order capture, reporting, and visit tracking. **Skynamo** improved managerial decision-making, enabled coaching instead of interrogation, resolved customer dispute issues with GPS-backed visit data, and streamlined store display reporting and ordering; the company also reported that reps adopted the app within a week and that operations became more transparent, efficient, and trusted.

SafeTop

Adele Norman

Retail General Manager