Case Study: Protekta Safety Gear improves customer visits and reduces admin with Skynamo

Protekta Safety Gear increases customer visits by 50% with Skynamo

Protekta Safety Gear, a provider of personal protective equipment and safety solutions, faced challenges in managing their field sales team's customer visits and associated administrative processes. They lacked a way to measure visit quality, and their manual, paper-based reporting system was inefficient. To address this, they implemented the Skynamo sales app as their customer relationship management (CRM) tool.

The Skynamo solution provided a mobile platform for the sales team to plan visits, access real-time product and customer information, and capture detailed visit notes immediately. This integration eliminated order-taking errors and drastically reduced time spent on admin. As a result, Protekta improved the quality of customer interactions and used Skynamo's visit analysis reports to increase one consultant's weekly customer visits by nearly 50%.

Protekta Safety Gear