Case Study: Winston-Salem Police Department slashes response times with Skydio and Prepared

Winston-Salem Police Department slashes response time by 4+ minutes with Skydio

The Winston-Salem Police Department faced significant delays in its emergency response workflow, losing over four minutes before a patrol officer could even begin to respond to a call. This challenge was driven by a multi-step process for relaying information from 911 call takers to dispatchers and then to officers in the field.

Skydio, integrated with Prepared, provided a solution that feeds live 911 audio, transcriptions, and AI-generated summaries directly to drone operators. This allows a Skydio drone to be airborne within 10 seconds of a call and on the scene within 120 seconds of launch. The solution implemented by Skydio has drastically streamlined operations, enabling the department to have a drone arrive on scene in the time it previously took to just process the initial call, effectively collapsing the previous delays to zero.

Winston-Salem Police Department