Case Study: New York Life Insurance Company achieves secure mobile access and regulatory compliance with Skycure

New York Life Transforms Insurance with MobileIron and Skycure

New York Life, a 170‑year‑old insurer with over 10,000 employees and 12,000 licensed agents, needed to give employees and field agents secure mobile access to sensitive customer and corporate data while meeting strict HIPAA and SOX requirements. The challenge was enabling a more agile, mobile workforce—including a growing BYOD population—without exposing regulated data or increasing IT burden.

New York Life deployed MobileIron for enterprise mobility management and Skycure for mobile threat defense, integrating the two to enforce compliance, detect and stop threats, and replicate desktop controls on mobile devices. The solution provides secure email and a web portal for agents, enables planned Office 365 rollout, improves visibility into device risk, lowers IT effort, and increases agent agility and confidence in using personal devices—resulting in better-informed recommendations and stronger customer service while maintaining regulatory compliance.

New York Life Insurance Company

Steven J Johnson

Head of Data Protection & Cybersecurity Services