Case Study: Worldwide Cyclery achieves flawless fulfillment and 114% revenue growth with SkuVault Core

Worldwide Cyclery - Customer Case Study

Worldwide Cyclery, a fast-growing omni-channel mountain bike retailer founded by Jeff Cayley, faced a patchwork fulfillment system—printed barcodes, phone-scanned SKUs, and product locations stored in notes—that couldn't scale across its three stores and three warehouses. To modernize inventory and warehouse management and support multichannel listings, Worldwide Cyclery deployed SkuVault Core alongside ChannelAdvisor.

SkuVault Core provided inventory and warehouse management with features like Wave Picking and seamless integration to ChannelAdvisor, streamlining order picking, routing, and fulfillment. The result: a 100.14% decrease in mis-shipments across three warehouses and 114% revenue growth in two years, improving accuracy and efficiency and freeing the team to focus on marketing and customer experience.

Worldwide Cyclery

Jeff Cayley

Founder & Chief Executive Officer