Case Study: Continental Global Service Limited achieves a 15% reduction in mis-shipments and improved efficiency with SkuVault Core

Continental Global Service Limited - Customer Case Study

Continental Global Service Limited, a Hong Kong–based logistics provider for online sellers, faced a disorganized warehouse with hand-written labels, no barcodes, manual Excel inventory tracking, frequent mis-picks and out-of-stocks, and slow fulfillment. To address these issues the company implemented an all-in-one warehouse management system from SkuVault Core to replace spreadsheets and manual processes.

SkuVault Core delivered a user-friendly, customizable WMS with inventory management, cycle counting, QC-on-pick and replenishment reporting that streamlined picking, packing and shipping. After implementation mis-shipments fell from 20% to 5% (a 15 percentage-point reduction), communication with clients improved, and overall operational efficiency increased, enabling Continental Global Service Limited to better support growth and expansion.

Continental Global Service Limited

Nathan Cheung

Continental Global Service Limited