Case Study: Integrity First Lending boosts lead response rates with Skipio

Integrity First Lending Winning Mortgage Clients By Responding In Minutes, Not Hours

Integrity First Lending, a small mortgage and refinancing company, faced intense industry competition and slow processes exacerbated by the pandemic. They struggled with low response rates using traditional email and phone calls, making it difficult to maintain client relationships. To address this, they implemented the Skipio platform to improve their lead engagement and communication strategy.

Skipio provided an integrated solution that automated initial outreach to new leads within minutes. The platform enabled personalized texting from local numbers, automated drip campaigns, and gave managers oversight via a dashboard to optimize team performance. By using Skipio, Integrity First Lending quintupled their response rates, reignited their business growth, and maintained genuine, human connections with clients throughout long mortgage processes.

Integrity First Lending

Braeden Moffat

Software Administrator