Case Study: Homie achieves a 62% customer response rate and humanized onboarding with Skipio

Homie - Customer Case Study

Homie is a tech-driven real estate company that helps buyers and sellers avoid the traditional 6% commission by guiding them through transactions with agents and attorneys. Because most of their experience runs through a smartphone, Homie needed a way to quickly build real, personal connections with new sign-ups — so they use Skipio (including Skipio’s Ringless Voicemail tool and automated texting) to deliver timely, humanized outreach.

Using Skipio, Homie sends a personalized welcome text and ringless voicemail from a dedicated 10-digit number and keeps its sales and support teams ready to respond. That approach drove a 62% response rate on the Skipio welcome message (versus a typical 45% for texts), sustained engagement through the week before customers meet their agents, and helped Homie scale personalized follow-up as they grow — all accomplished with Skipio’s messaging tools.

Homie

Emily Morrison

Transaction Coordinator