Case Study: Elase breaks sales records with Skipio

Elase Breaking Sales Records With Just a Few Personalized Text Messages

Elase, a medical spa business with multiple locations in Utah, needed a way to scale customer communication while keeping it personal. In the competitive beauty and wellness market, they were contacting hundreds of people each week and wanted a system that could handle sales outreach, appointment reminders, and member updates more efficiently. Skipio’s text messaging platform, including its Message Library and custom fields, helped them do that.

With Skipio, Elase sent personalized texts for flash sales, loyalty updates, and appointment reminders, with each location managing its own communication. The results were dramatic: their no-show rates stayed very low, and a flash sale that made $10,000 in 2017 jumped to $40,000 on the first day in 2018 using Skipio, then $100,000 the next day after another personalized text.

Elase