Case Study: American Signature boosts authorization rates and reduces fraud with Skipify

American Signature boosts auth rates 23% with Skipify

American Signature, Inc., a large U.S. furniture retailer, faced challenges with its high-value remote payments, particularly from call centers. These phone-based orders created friction, security risks, and took valuable time away from store associates who had to manage chargebacks. They partnered with Skipify to implement a modern solution using its Paylinks product.

Skipify's solution replaced phone-based payments with secure digital checkout links sent via text or email. This rollout led to a 23% increase in authorization rates and prevented over $2 million in annual fraud. The results allowed store teams to refocus on customer service and sales, significantly streamlining the buying experience.

American Signature, Inc