Case Study: Stryx achieves seamless subscription growth with Skio

Stryx - Customer Case Study

Stryx, a DTC brand, struggled with subscription bottlenecks, buggy checkout behavior, and heavy support burden while using Recharge. Nearly 20% to 30% of customer support time was being spent managing subscription issues instead of supporting growth, and revenue was being impacted by checkout failures.

Stryx switched to Skio, migrating its end-to-end subscription portal in 48 hours with no disruption to subscribers. With Skio’s native Shopify subscription platform, password-less login, and secure checkout, Stryx saw a 25% drop in support tickets, reduced customer service overhead, and gained more predictable subscription revenue.

Stryx

Jon Shanahan

Co-Founder & Chief Marketing Officer