Case Study: Luma Nutrition achieves 1,150% subscription growth with Skio

Luma Nutrition grows active subscriptions 1,150% with Skio

Luma Nutrition, a veteran-owned supplement brand, faced significant challenges with its previous subscription platform, which was causing revenue loss through poor payment recovery and inefficient cancellation processes. The platform's limitations required developer intervention for even minor changes and provided inadequate analytics, hindering growth. Needing a scalable solution, founder Jake Langley chose to migrate the company's subscription operations to Skio.

By implementing Skio, Luma Nutrition gained access to smart dunning, which recovered 25-30% of failed payments, and a customizable cancel flow that improved retention. The migration was seamless, preserving all 2,000 existing subscribers. As a result, Luma Nutrition scaled its active subscriptions by 1,150%, now generating over $851,000 in monthly recurring revenue and $13 million in total subscription revenue, with Skio's features paying for themselves through recovered revenue alone.

Luma Nutrition