Case Study: Everyday Dose cuts subscription support chaos and boosts retention with Skio

Everyday Dose ships 7 custom features in 6 weeks with Skio

Everyday Dose, a wellness startup selling a mushroom latte alternative to coffee, faced significant revenue loss and support chaos due to technical failures with their previous subscription platform. These issues, including disappearing customer credit card data and a broken login portal, led to payment failures and a flood of customer support tickets, jeopardizing customer trust and retention. They turned to the subscription management service Skio for a solution.

By migrating to Skio, Everyday Dose eliminated its technical problems, putting its subscriptions on autopilot. The Skio team was highly responsive, shipping seven custom feature requests for them in just six weeks. The results were a dramatic reduction in subscription-related support tickets and improved customer retention. This allowed the company to reallocate team members from support to growth roles and confidently invest in new marketing initiatives.

Everyday Dose