Skio
52 Case Studies
A Skio Case Study
Batch, a Wisconsin-based CBD wellness brand, faced significant operational challenges with their previous subscription platform, which was actively hindering their growth. The system caused issues like duplicate subscriptions and required constant manual intervention for discounts and gifts, turning potential growth levers into major headaches. They migrated to Skio to find a solution that could scale with their ambitious retention strategy.
By implementing Skio, Batch unlocked sophisticated retention features including automated gifting programs and a multi-step cancel flow with personalized save offers. The solution transformed their operations, leading to a 4x increase in active subscribers and saving $30,000 monthly in recovered revenue. Skio enabled Batch to achieve 30% month-over-month subscription growth and turn their subscription model into a true competitive advantage.