Case Study: ALOHA protects subscription orders and unlocks new revenue with Skio and SavedBy

Aloha protects 100% of subscription orders with Skio

Aloha, a plant-based protein and food company, faced the challenge of protecting its recurring subscription shipments from loss, theft, and damage in a way that was fully compliant with FTC regulations. Most shipping protection solutions could not handle the dynamic nature of subscriptions, where customers frequently modify their orders, creating compliance gaps and potential revenue loss. They partnered with Skio for their subscriptions and used the SavedBy app for shipping protection.

Skio and SavedBy implemented the first FTC-compliant solution for protecting recurring orders, featuring dynamic pricing that automatically adjusts protection costs whenever a subscription is modified. This integration ensured accurate billing and coverage on every order. For Aloha, the results included protecting all ongoing subscription revenue, a substantial reduction in shipping-related support tickets, and improved customer trust, which helped to increase subscriber lifetime value.

Aloha