Case Study: St. Joseph’s Health achieves a 10-day reduction in time-to-hire and rapid, detailed reference reports with SkillSurvey

Source, hire, place and retain the best employees

St. Joseph's Health, a 4,000‑employee non‑profit health system in Syracuse, NY, set out to transform talent acquisition by uniting fragmented recruiting teams and improving the experience for applicants, staff, and patients. Historically recruiting was split across physicians, nurses and non‑nurses with little shared process, leaving experienced recruiters tied up in manual work and making physician hiring especially difficult due to the need for quick, high‑quality screening before costly site visits.

By consolidating recruiters and implementing automated online reference checking, St. Joseph’s freed recruiters to focus on strategic hiring while getting faster, more detailed reference feedback. The changes cut time‑to‑hire by 10 days, produced an average of 4.3 references per candidate with reports available in about 2 days, achieved an 80% reference response rate, and added 440 passive candidates to the talent network—leading to quicker site visits, stronger hiring decisions, better placement and training plans, and improved long‑term retention.

St. Joseph’s Health

John Cerniglia

Physician Recruiter