Case Study: Notre Dame Federal Credit Union achieves $100K in savings and 86% faster reference checks with SkillSurvey

Getting Powerful Reference Insights

Notre Dame Federal Credit Union (NDFCU) is a $460M credit union serving nearly 55,000 members across 11 branches and digital channels. Hiring staff needed better insight into candidates’ soft skills and more detailed reference feedback to ensure new hires would represent the organization well, but traditional references provided only limited information.

NDFCU has used SkillSurvey Reference and the Pre‑Hire 360 workflow since 2011, employing 40+ job‑specific surveys and initiating reference checks after phone screens. The approach yields an average of 4.6 references per candidate with responses in under a day, cutting reference‑check time from two weeks to two days, reducing turnover costs by about $100K per year, and helping the credit union hire better‑fit employees.

Notre Dame Federal Credit Union

Ande Kurth

Director of Human Resources