Case Study: Brinker International achieves lower management turnover and $1.5M annual savings with SkillSurvey

Brinker International - Customer Case Study

Brinker International, the global owner of Chili's and Maggiano's, needed a more reliable, data-driven way to identify and validate top talent. The PeopleWorks talent team struggled to get timely, actionable references and wanted to raise hiring standards while reducing costly turnover.

By deploying SkillSurvey Reference and SkillSurvey Source and integrating reference data with self-assessments and KPIs, Brinker now gets rapid reference feedback (avg 1.85 days and ~4 references per candidate), blocks risky hires, and recruits passive candidates. The result: about 60 fewer candidate turnovers per year (~$1.5M saved), management turnover 13 points below the national average, and roughly two hires per month sourced from references.

Brinker International

Mike Manzo

Senior Manager of Talent Acquisition